Patrick Barnhardt

Profile

With a strong foundation in software development and Salesforce administration, my professional journey has been marked by a commitment to technological innovation and user support. At Charlotte Pipe and Foundry, my role as a Programmer Analyst encompasses not only software development but also enhancing business processes through Salesforce solutions.

Previously, as an IT Technician and Webmaster at Modern Impressions, I contributed to the internal System Admin and Helpdesk teams and managed the company website, showcasing a versatile skill set in IT support and web development and I honed my skills in providing connectivity support and IT services that bolstered customer satisfaction. My commitment is steadfast in leveraging technology to drive innovation.

Experience

Programmer Analyst

Charlotte Pipe and Foundry Company — Charlotte, NC March 2023 - Present

Salesforce administration and development, alongside software development and user support.

IT Technician / Webmaster

Modern Impressions — Charlotte, NC December 2020 - March 2023

Provide connectivity support to copier/printer users.
Provide general IT support to Managed IT Customers.
Part of internal System Admin team.
Webmaster/Web Developer duties for the company website.
Support specialty software for customers, such as AutoStore.

IT Support Technician

Modern Impressions — Charlotte, NC July 2018 - December 2020

Provide connectivity support to copier/printer users.
Provide general IT support to Managed IT Customers.
Support specialty software for customers, such as AutoStore.

GIS Technician & Software Troubleshooting

QC Data — Charlotte, NC Area June 2013 - July 2018

Correcting database errors for production users.
Providing technical support and error handling on proprietary software for ~60-80 local users.
Windows and proprietary software support.
Software and hardware installation.
Machine migration/re-imaging.

Founder, Project Lead, Modeler/Animator

Helical Games — Charlotte, NC October 2012 - January 2018

Indie game studio I founded.

Marketing and Media Studio Intern

Stanly Community College — Albemarle, NC June 2011 - August 2012

Film crew in recording studio.
Archive past recordings.
Created animations for TV presentations, and helped in production of several TV specials.

Game Design Examiner

Examiner.com — Remote April 2010 - March 2013

Wrote videogame reviews from a design aspect.

Education

Bachelor of Science, Software Development

Western Governors University 2018 - March 2024

Bachelor's programme — Web Page, Digital/Multimedia and Information Resources Design

University of North Carolina at Charlotte 2012 - 2013

Programme not completed.

Associate of Applied Sciences, Simulation and Game Design

Stanly Community College 2009 - 2012

High School Diploma

Mount Pleasant High School 2005 - 2009

Certifications

Business Analyst Boot Camp — Cprime, Inc (June 2024)
Salesforce Certified Administrator (SCA) — Salesforce (March 2024)
Android Development Essential Training: Create Your First App with Java — LinkedIn Learning (June 2023)
CompTIA Project+ — CompTIA (August 2021)
CIW User Interface Designer — Certification Partners (September 2020)
CIW Advanced HTML & CSS3 Specialist — Certification Partners (November 2019)
ITIL Foundation Certificate in IT Service Management — PeopleCert (May 2019)
CIW Site Development Associate — Certification Partners (November 2018)
CompTIA A+ ce — CompTIA (June 2016, expired June 2022)
Game Asset Production Pipeline in Unreal Engine — Digital-Tutors (May 2015)
Creating UI Elements in Unreal Engine — Digital-Tutors (May 2015)
Getting Started with Perforce — Tony Vinayak, Professional Services Manager (April 2013)

Honors & Awards

2023 Distinguished Expert — Experts Exchange (February 2024)
2023 Rookie of the Year — Experts Exchange (February 2024)
Community Builder — Experts Exchange (October 2023)
Air Force JROTC Cadet Award — Tuskegee Airmen Incorporated (TAI)

Skills

Software Development: Software Development, Object-Oriented Programming (OOP), Software Development Life Cycle (SDLC), Java, C++, PHP, JavaScript, MySQL, Perforce, Git, GitHub, Laravel, Requirements Gathering, Technical Documentation, Twitch API Integration

Salesforce: Salesforce.com Administration, Apex, Salesforce Flow, Declarative Development

Web: Front-End Development, Web Development, Web Design, Responsive Web Design, HTML, CSS, jQuery, WordPress, WordPress Design, Dreamweaver, phpBB, Search Engine Optimization (SEO), Astro, Static Site Generators, CI/CD (GitHub Actions), DigitalOcean, Redis / Valkey, TLS Configuration, Localization (i18n)

Design & UX: User Experience (UX), User Interface Design, Adobe XD, Photoshop, Flash, Premiere, Sony Vegas, Audio and Video Tech, Social Media, Brand Identity Design, Streaming Production (OBS)

Games & 3D: Game Design, Unreal Engine 4, Unreal Engine 3, Blueprint (UE4), Maya, 3D Studio Max, Zbrush, Mudbox, 3D, 3D Modeling & Animation, Animation, Character Animation, AutoCAD, Unreal Engine 5, Gameplay Systems Design, Character Rigging, Steam Deck / Linux Porting

IT & Support: Technical Support, Troubleshooting, Computer Hardware, Computer Hardware Troubleshooting, Computer Hardware Installation, Windows 10, Microsoft Office, Microsoft Outlook, Microsoft Word, Microsoft Excel, Android

Professional: Communication, Project Management

Languages: English (Native or Bilingual), Spanish (Elementary), Japanese (Elementary)

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